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Arizona accuses Amazon of being a monopoly and deceiving consumers with ‘dark patterns’
May 16, 2024
Illustration by Alex Castro / The Verge
Arizona Attorney General Kris Mayes filed two new lawsuits against Amazon on Wednesday, bringing similar complaints to those the company is already facing from the Federal Trade Commission.
Both of the lawsuits are brought under Arizona’s own state statutes in the Superior Court of Arizona. One of the lawsuits accuses Amazon of engaging in deceptive business practices that violate the state’s Consumer Fraud Act by allegedly using design tricks known as dark patterns to keep users from canceling their Amazon Prime subscriptions. This is similar to a lawsuit the FTC filed against the company in June.
The other lawsuit accuses Amazon of breaking Arizona’s Uniform State Antitrust Act by unfairly maintaining monopoly status by enforcing…